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    YOUR FREQUENTLY ASKED QUESTIONS... ANSWERED

    HOW DO I APPLY FOR DIAL-A-RIDE TRANSPORT?

    Simply register yourself and any friends and family as a passenger with CTLA. Passenger registration fast and simple by either registering online, click here – You can call us on 01237 517332 – or email us at [email protected],uk – More about our Dial-A-Ride service can be found here – Click  PLEASE NOTE most CTLA services are ONLY available to CTLA members. Please see the Passenger Registration page for more details regarding membership eligibility.

    HOW DO I JOIN THE CTLA TRAVEL CLUB?

    Register with CTLA Travel Club as a passenger and pay just £10 per year for 12 months Travel Club News with forthcoming exciting destinations. Simply call us on 01273 517332 or email us at [email protected],uk  PLEASE NOTE most CTLA services are ONLY available to CTLA members. Please see the Passenger Registration page for more details regarding membership. eligibility.

    HOW DOES CTLA CATER FOR DISABLED PASSENGERS?

    Our MiDAS driver and passenger assistant training provides both classroom-based theory training and an on-road driving assessment for all minibus drivers and additional training on passenger assistance and the use of wheelchair accessible vehicles, for drivers who will be transporting passengers with disabilities.

    HOW SAFE ARE MY PERSONAL DETAILS WITH CTLA?

    The short answer is very safe. CTLA takes the holding of your personal details seriously and we fully abide by strict British GDPR rules. More about our Privacy Policy can be found here – Click here

    CTLA takes the security and confidentiality of your personal data very seriously. We use up-to-date storage and security techniques to protect your personal information from unauthorised access, improper use, or accidental loss. We keep your personal data for as long as reasonably necessary for the purposes of which it was collected or to comply with any applicable legal reporting or document retention requirements.

    HOW CAN I MAKE A DONATION TO HELP CTLA CONTINUE PROVIDING TRANSPORT FOR OUR EAST SUSSEX COMMUNITIES?

    Simply click here to make your CTLA ‘Local Giving’ donation… With our sincere gratitude and appreciation 🙂

    Since its founding, CTLA is sustainable only with support from the public donations, local authority grants and our wonderful sponsors… click here