Contact Us


CTLA is located at the Hillcrest Centre in Newhaven on the Hill Crest Road close to the Newhaven Ring Road, Newhaven Port Station and cross channel ferry.


Thank you for visiting the CTLA Community Transport website. We hope you found what you was looking for but if you have any further queries’ or wish to discuss a transport project either as an individual, group, club, or for a private outing, simply complete the Contact Enquiry Form below… Thank you.


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    Operations Centre: CTLA Community Transport, Hillcrest Centre, Hill Crest Road, NEWHAVEN, East Sussex, BN9 9EA.

    Telephone: 01273 517332 (Main)

    Office: Mon – Fri: 6:30am – 3:00pm


    Our brochure entitled ‘Our Story’ provides a rich insight into CTLA operation, services, structure, people and much more.


    Our newsletter keeps you fully updated with CTLA developments and news. There’s always something happening, new services, new team members and much more.

    • Our Privacy Policy
      Updated: 9th May 2018
      By using our website and/or by providing us with any personal data, you give your consent that all personal data that you submit may be processed by us in the manner and for the purposes described in the following privacy policy and in compliance with current legislation.
      Respecting your privacy
      CTLA is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us. By visiting our website or by registering for our services you are accepting and consenting to the practices described in this policy.
    • Information we collect from you
      We will collect and process the following data about you:
      Information you give us, this is information about you that you give us by filling in forms on our website or by corresponding with us by phone, email or otherwise. It includes information you provide when you make a general enquiry or you register for our services. The information you give us may include your name, postal address, e-mail address, phone number and health information. When we believe there is a legitimate reasons we may seek your next of kin and emergency details.

    How we use this data
    Collecting this data enables us to register you for our services and to help us understand what information you need from CTLA.
    Specifically, we may use data:
    • To contact you in response to a specific enquiry.
    • To provide you with information about other services we offer that are similar to those that you have already registered for.
    • To improve the services we provide.
    • To update our own personal records.
    We will never lease, distribute or sell your personal information to third parties for marketing purposes.
    Any personal information we hold about you is stored and processed under our Data Protection policy in line with current legislation.

    Enquiries submitted via the Website
    CTLA will only contact you in relation to the enquiry you submit via our website. The data you provided along with your enquiry will be held for 12 months, and then it will be destroyed in line with our Data Retention policy.

    Access to information
    You have a right to know what personal data is held about you. This is sometimes known as a ‘Data Subject Access Request’.
    You may be asked to complete a subject access request form, in addition you may be asked for identification so that we do not provide your data to anyone else.If you believe that any information we are holding on you is incorrect or incomplete, please inform us as soon as possible. We will promptly correct any information found to be incorrect.
    Links from our site
    Our website may contain links to other websites.
    Please note that we have no control of websites outside of If you provide information to a website to which we link, we are not responsible for its protections or privacy.
    Always be wary when submitting data to websites, read the sites privacy policy fully.

    Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to The Data Protection Officer, CTLA, Hillcrest Centre, Hillcrest Road, Newhaven, BN9 9EA alternatively you can email